CRM

Unlock the true potential of customer relationship management

Successful CRM will allow you to optimise, streamline and centralise your communication with the people that make your business. We use customer relationship management to allow you to better get to know your customer's to improve your relationship with them.

Some of the CRM platfroms we manage:
iterable logo
mailjet logo
mailchimp logo
salesforce logo
moegange logo
Unlock the true potential of customer relationship management

The Importance of CRM

Customer relationship management has the potential to provide a wealth of benefits, including productivity and customer retention, when it's done right
Customer Service

We can manage all of your contacts to gather important customer information such as demographics and previous purchases to ensure that your business knows everything they need to know about your customers, to boost their overall satisfaction.

Increase Sales

By streamlining your sales process with CRM, we can automate key tasks and analyse any sales data to increase productivity, organisation and sales.

Customer Retention

Although initially gaining customers is important, retaining them and promoting their loyalty is vital for sustainable success. High customer turnover can result in diminished revenue, but with our CRM services, we'll make sure your customers keep coming back to you.

Six Reasons Why
Growth Marketers Love Us!

1

In-depth Analytics

Our CRM experts will break data down into actionable items so that you can easily understand metrics such as bounce and click-through rates so, in the future, we can optimise accordingly.

2

Productivity & Efficiency

Our marketing technology will save your business time when it comes to completing menial tasks such as drip campaigns, that only humans can handle. Our services also ensure that nothing slips through the cracks and what can be improved.

3

Customer Segmentation

Having a list of hundreds of contacts can be overwhelming for any business, but we'll segment your contact lists based on your criteria so that you can easily find specific groups at any given time.

4

Hi-IQ Technology

Unlike other agencies, the technology that we use never stops learning and it utilises subscriber-level intelligence to know when each customer wants to hear from your business. This means that instead of dreading your emails, they'll be eager to hear from you.

5

Automated Sales Reports

Our team can easily organise and collect data about current and future customers with our efficient CRM software. This allows us to create in-depth sales reports that can evaluate performance, goals and progress.

6

Accurate Sales Forecasts

As a business, it's important to review your previous performance to plan strategically for the future. Our team will identify key trends so you know what to expect from your future sales so that we can adjust your metrics and goals to better suit future aims.

What We Can Do For You

Whether you already have a Customer Relationship Management platform that you want to improve, or if you're starting fresh, we can help you source, migrate and understand or expand your customer relationship management process to help you grow.
If you find it hard to utilise and onboard global platforms, we can provide strategic advice and processes

Platform Management

If you find it hard to utilise and onboard global platforms, we can provide strategic advice and processes to maintain a healthy relationship with your customers that will boost their retention and satisfaction.

Campaign Management

Have you noticed that your campaign consistency or quality has had a drop of? Our specialised team has an extensive range of resources and platform knowledge to create campaigns to better suit your business and its future goals.
Our specialised team has an extensive range of resources and platform knowledge to create campaigns to better suit your business and its future goals.
Struggling with low marketing automation performance is common for growing business,

Marketing Organisation Optimisation

Struggling with low marketing automation performance is common for growing business, but we have professional resources to set up and manage the automation of any campaign
OUR STRATEGY

We cater to your needs

Don't have a CRM platform, or just want to improve what you've already got?

Our experienced team can help you migrate to new and more efficient technologies that won't break your budget.

Already have your own CRM technology?

Don't worry, we can operate on any platform and we can even help you negotiate with the provider to reduce costs and increase productivity.

Our CRM platforms

klaviyo logo
iterable logo
mailjet logo
braze logo
messagebird logo
twilio logo
mailchimp logo
campaign monitor
salesforce logo
moegange logo
bouncer
adobe campaign
one signal logo
oracle
clevertap
adobe marketing cloud logo
optimonk logo
emarsys logo
dotdigital logo
netcore logo
active campaign
mailgun logo
hi-iq logo
emarsys logo
insider logo
webengage logo
smart message
hi-iq logo

Let’s discuss your marketing needs

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